Copied brand, weak context
A polished page or message uses familiar design but does not match an expected business task or known service route.
A phishing kit is a packaged collection of templates, pages, scripts, or services used to create and operate phishing campaigns.
Use this guide to turn the threat into a clear employee decision, a safe practice scenario, and a reporting step your organization can support.
Plain-English definition • Warning signs • Safe simulation ideas • Reporting practice
A phishing kit is a packaged collection of templates, pages, scripts, or services used to create and operate phishing campaigns.
Kits can make many attacks look similar while allowing rapid changes in brands, domains, and lures. Employee training should therefore teach transferable verification habits instead of memorizing one screenshot.
Source: CISA Phishing Guidance
No single clue proves that a message is malicious. Teach employees to combine the request, sender, business context, destination, and available verification route before acting.
A polished page or message uses familiar design but does not match an expected business task or known service route.
Language, dates, account details, legal text, sender identity, and destination do not fully agree.
Similar lures arrive through different domains, redirects, forms, or file-sharing services.
| Moment | Employee action | Program preparation |
|---|---|---|
| Before acting | Use the known application or business process and report the message; do not rely on recognizing a previously seen template or domain. | Publish the authentic contact, application, or reporting route somewhere employees can reach without using the message. |
| When uncertain | Pause the request and report it through the approved channel with enough context for review. | Explain what the response team needs and how employees will know that their report was received. |
| After an interaction | Stop, contact the responsible team promptly, and describe the action taken without hiding the mistake. | Provide a well-known response route and avoid communications that discourage early reporting. |
Source: NIST: Recognizing, verifying, and reporting phishing
Choose one learning objective per exercise. Use fictional people, organizations, accounts, payments, documents, and events, and test the reporting route before sending to employees.
Create several original fictional messages with the same decision but different visual treatments.
Compare a polished unexpected message with a plain legitimate workflow and identify the reliable verification route.
Show why blocking or memorizing one destination does not replace reporting and known-route access.
Write down the phishing kits clue being practiced, the expected action, the authorized audience, and the owner of follow-up.
Test the independent verification route, message-reporting option, response handoff, and employee support path from a representative account.
Check delivery, links, landing content, accessibility, event records, automated inspection, stop conditions, and the explanation employees will receive.
Reconcile intended recipients, successful deliveries, unique employee events, verified reports, response handling, and completed follow-up before drawing conclusions.
Source: NIST SP 800-50 Rev. 1: Building a Cybersecurity and Privacy Learning Program
Record actual counts and denominators for delivery, unique recipient events, reports, and follow-up. Separate automated email inspection and repeat events where the available evidence supports doing so.
A phishing kits exercise samples one scenario under one set of conditions. It does not establish an employee's intent, overall security awareness, or likelihood of responding the same way to a real attack.
Use findings to improve the real workflow: clearer verification instructions, easier reporting, faster response handling, better role-specific training, or a business control that reduces reliance on email alone.
Common questions about Phishmake's features, onboarding, and support, answered to help you get started with confidence.
Usually the durable objective is recognizing the request and using the correct verification route. Kit names and infrastructure change more quickly than business processes.
Avoid real attacker tooling and copied credential pages. Use original controlled assets that teach the behavior without preserving harmful functionality.
It can be practiced when the scenario is authorized, proportionate, and tied to a real reporting or verification process. Do not download, operate, reproduce, or distribute real phishing kits. Build original training assets in controlled infrastructure with no credential-collection capability.
Review successful delivery, unique employee events, reports, response handling, and completed follow-up. Include scenario difficulty and operating context, and do not treat a click or report as a complete measure of employee risk.
Use Phishmake to run controlled employee simulations, review campaign activity, assign relevant training, and keep follow-up records in one workflow.